Your step-by-step guide to AI
Join the Masterclass
Product
Product
Zowie AI Agent
Zowie Voice
Early Access
Zowie Inbox
Why Zowie
Integrations
Zowie X2
ROI Calculator
ON–DEMAND WEBINAR
Przestań tracić, zacznij zyskiwać: Jak skutecznie wdrożyć AI w obsłudze klienta?
WATCH NOW
Customer Stories
Resources
Resources
Blog
Webinars
Events
eBooks & Guides
Featured
BLOG POST
The future of customer service is here: master AI Agents in 2025
learn more
Careers
Partners
Book a demo
Sign in
Talk to sales
Login
EVENTS
Meet us in person
See which events we're attending and book your meeting to discover how to build an ultra-productive customer service team with Zowie.
UPCOMING EVENTS
No items found.
PAST EVENTS
AI Agents Meetup
February 20, 2025
Warsaw, Poland
Learn more
AI Agents Meetup
February 13, 2025
New York, US
Learn more
Shoptalk Fall
October 16-18, 2024
Chicago, US
Learn more
eCommerce Expo
September 18-19, 2024
Excel London, UK
Learn more
Latest from the Zowie Blog
Don't miss our most popular posts from our blog!
January 21, 2025
3
min read
The future of customer service is here: master AI Agents in 2025
Read now
January 14, 2025
3
min read
Top 5 AI courses for CS and CX pros who want to finally master AI implementation
Read now
November 27, 2024
5
min read
The untapped goldmine - how modern customer service drives revenue
Read now
November 27, 2024
4
min read
One thing you should remember about AI in customer service from 2024
Read now
November 15, 2024
4
min read
5 AI revenue-generating strategies you can start implementing today
Read now
November 14, 2024
3
min read
AI in customer service – practical guide to empowering teams and driving revenue
Read now
November 7, 2024
6
min read
Preparing for 2025: your guide to AI customer service tools
Read now
October 29, 2024
6
min read
Mind-boggling facts about personalization in ecommerce
Read now
September 27, 2024
6
min read
Meeting customer expectations in a 24/7 world
Read now
September 26, 2024
9
min read
How AI in Customer Support can help brands avoid bad reviews
Read now
August 30, 2024
7
min read
How to define the CS Manager role to increase sales (and not just manage chaos)
Read now
August 28, 2024
6
min read
Why conversation trump deflections in ecommerce
Read now
August 9, 2024
7
min read
How to grow your ecommerce margins with AI Agent
Read now
August 9, 2024
4
min read
From data to conversation: AI’s impact on ecommerce in 2024
Read now
August 2, 2024
9
min read
What Makes AI Agents So Great For Ecommerce Compared To Traditional Chatbots?
Read now
July 30, 2024
8
min read
Don’t Hold Your Brand Back – Use AI Agent
Read now
July 12, 2024
7
min read
Service is selling - the most promising areas to implement AI in ecommerce
Read now
July 11, 2024
5
min read
Why Now is the Best Time for Scaling International Customer Support
Read now
May 23, 2024
10
min read
Zowie’s AI Dictionary for Beginners: Need-to-Know Terms and Definitions
Read now
May 7, 2024
3
min read
Master Conversational SMS Using Zowie's Integration With Klaviyo
Read now
April 18, 2024
5
min read
Omnipresence: The Confidence Boost Your Customers Need
Read now
April 2, 2024
9
min read
How to Increase Customer Lifetime Value (CLV) Using Customer Service
Read now
March 25, 2024
7
min read
What is Customer Service Outsourcing & Do You Need It?
Read now
March 18, 2024
7
min read
Reactive vs Proactive Customer Service and How to Use Both
Read now
March 7, 2024
5
min read
10 Customer Service Resources to Help With Everyday Issues
Read now
February 27, 2024
9
min read
15 Essential Tips: How to Increase Productivity in Customer Service
Read now
February 20, 2024
3
min read
Enter a New Era of Customer Service with Zowie Inbox
Read now
January 8, 2024
8
min read
Customer Support Chatbots: What Are They? And How Do They Help Ecommerce Businesses?
Read now
January 4, 2024
9
min read
How to Optimize Your Customer Service Knowledge Base: Benefits and Best Practices
Read now
December 29, 2023
9
min read
How to Choose the Best Ecommerce Customer Service Software
Read now
December 27, 2023
7
min read
Top 10 Trends in Customer Service Technology
Read now
December 19, 2023
5
min read
How Zowie Customers Cut Their Resolution Times in Half During Black Friday Cyber Monday (BFCM) 2023
Read now
December 15, 2023
6
min read
Chatbot Best Practices: Choosing, Setting Up, and Improving Your Chatbot
Read now
December 12, 2023
9
min read
Your Ultimate Guide to Customer Service Automation: Definitions, Examples, & Benefits
Read now
December 8, 2023
6
min read
Purchase Intent: What Is It, and Why Does It Deserve Your Attention?
Read now
December 5, 2023
2
min read
Elevate Customer Conversations With the Enhanced Zowie Chatbot Powered by X2 Generative AI
Read now
November 22, 2023
5
min read
How to Build a Team of Super Agents with AI
Read now
November 21, 2023
9
min read
Your Ultimate Guide to Soft Skills in Customer Service
Read now
November 2, 2023
5
min read
How to Get Your Customer Support Team Ready for Peak-Season Spikes
Read now
October 26, 2023
9
min read
Everything You Need to Know on How to Handle Customer Complaints
Read now
October 20, 2023
10
min read
23 Customer Service Tips From Zowie Experts to Make Your Team More Effective
Read now
October 16, 2023
3
min read
What Can Generative AI Do in Customer Service?
Read now
October 6, 2023
12
min read
Top 19 Customer Support Metrics to Measure
Read now
October 2, 2023
9
min read
Customer Success vs Customer Service: 7 Key Differences
Read now
September 25, 2023
10
min read
How Does an NLP Chatbot Actually Work? Your Ultimate Guide
Read now
September 18, 2023
11
min read
How to Elevate Your Ecommerce Customer Service: 11 Proven Tips
Read now
September 13, 2023
7
min read
How to Build Your Chatbot Knowledge Base in 3 Simple Steps
Read now
September 7, 2023
5
min read
Chatbot vs Conversational AI: What’s the Difference?
Read now
August 30, 2023
9
min read
All About Customer Satisfaction (CSAT): What It Is and How to Measure It
Read now
August 25, 2023
7
min read
What Makes a Good Chatbot? Nine Must-Have Features
Read now
August 14, 2023
8
min read
Understanding Ticket Deflection + 11 Strategies That Work
Read now
August 10, 2023
5
min read
How to Create a Chatbot Persona That Resonates With Customers [and Why It Matters]
Read now
July 28, 2023
8
min read
What Is Customer Sentiment and Why Is It So Important?
Read now
July 24, 2023
9
min read
How to Buy a Chatbot: 5 Steps for Finding the Perfect Tool
Read now
July 21, 2023
7
min read
Understanding Automation as a Service (AaaS): Definition, Benefits, and Use Cases
Read now
July 13, 2023
9
min read
Understanding Gross Merchandise Value (GMV): Definition, Formula, and 7 Ways to Grow It
Read now
July 10, 2023
7
min read
Mastering The Art of Time Management in Customer Service
Read now
June 29, 2023
10
min read
What is Customer Experience Automation (CXA)?
Read now
June 23, 2023
9
min read
What Are AI Chatbots & How Are They Used in Ecommerce?
Read now
June 20, 2023
8
min read
What is Personalized Customer Service? Definition, Examples, and Benefits
Read now
June 13, 2023
7
min read
All About the Customer Self-Service Model: Definition, Examples, and Benefits
Read now
June 1, 2023
5
min read
9 Ways Customer Service Can Play a Bigger Role in Sales
Read now
May 26, 2023
9
min read
What is Omnichannel Customer Service?
Read now
May 5, 2023
5
min read
7 Customer Support-Led Ecommerce Growth Strategies
Read now
April 20, 2023
8
min read
D2C vs B2C Ecommerce: Your Guide for 2023 [Differences, Benefits, & Pitfalls]
Read now
April 11, 2023
7
min read
How to Add an AI-Powered Chatbot to Your Website in Just 7 Steps [Plus Best Practices]
Read now
February 17, 2023
4
min read
The Best Places to Launch Proactive Chat on Your Website
Read now
January 31, 2023
5
min read
5 Ways Automation Is Redefining Customer Service
Read now
January 17, 2023
6
min read
Unlock Your Potential With Customer Service Automation
Read now
January 5, 2023
5
min read
3 Ways to Kickstart Your Ecommerce Growth With Customer Service Automation
Read now
December 14, 2022
5
min read
Transform Your Customer Service with Live Chat
Read now
December 9, 2022
3
min read
Dispelling the Top 5 Myths Around AI-Powered Customer Service
Read now
December 1, 2022
2
min read
Delight Customers with Google Business Messages—Your Newest Support Channel
Read now
October 18, 2022
4
min read
How to Improve Your CX With Automation This Holiday Season (and Beyond)
Read now
September 20, 2022
6
min read
4 Simple Ways Your Customer Support Team Can Drive Revenue
Read now
August 19, 2022
7
min read
How to Efficiently Scale in Ecommerce: Three Tips from a CEO Who’s Already Done It
Read now
May 24, 2022
4
min read
Zowie closes $14M in Series A funding
Read now
January 5, 2022
9
min read
What is D2C? Your Guide for 2022 [Meaning and Examples]
Read now
July 27, 2020
5
min read
Top 8 Marketing Automation Trends for 2021
Read now
Thursday,
5PM CET
See Zowie in action:
Live Demo
Curious how AI agents can transform your business? Join a live demo with Nick and discover the secrets to building them with Zowie.
Business email adress*
Nick Bartkowiak
Senior Solutions Consultant @ Zowie
Thank you
You will receive an email
invitation soon!
.avif)
.avif)
.png)
.png)
.avif)
.avif)
.avif)
.webp)
.png)
.png)
.png)
.png)
.png)
.png)
-1.png)
.png)
.png)
.png)
