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Zowie's Guide to Live Chat for Ecommerce

Want to see how live chat helps teams deliver transformative customer service? Find out in our ebook.

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Zowie's Guide to Live Chat for Ecommerce

Customer expectations are constantly rising, placing an ever-increasing strain on customer support teams to keep up. Live chat provides the only scalable solution that can keep up with customer demands for personalized, instant support.

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See what’s possible with live chat and how it can help transform your customer support. 

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As part of this guide we’ll cover:

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Real examples of how live is already transforming support for online businesses 
Key considerations and capabilities to look for when selecting a live chat provider
A step-by-step guide on how to set up and maintain a live chat solution 
How to leverage live chat to drive online sales

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Julia Ralaimihoatra
Customer Satisfaction Manager
AUTOMATES
60%+
“We had to hire four new agents every two months just to stay afloat. We weren’t scaling. We were surviving.”
Mike Wu
Senior Director, Ecommerce and CX
AUTOMATES
70%+
“We didn’t just cut costs — we freed up our team to take on higher-value work across the business. That’s the real value of smart automation — it unlocks your people’s potential.”
Konrad Howard
Co-founder & Chief Innovation Officer
AUTOMATES
60%+
“Just don’t wait.The time for the AI is now.”