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Turn customer conversations into business success
Zowie Insights leverages generative AI to transform customer interactions into data-driven insights.
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Trusted by innovative ecommerce brands
Unlock insights hidden in customer interactions
Knowing what your customers love and their challenges is crucial for success. Become a customer-centric company with Zowie Business Insights.
Your agents
Your team
Constantly improve with tailored recommendations
Identify shoppers interested in a specific product or category and proactively reach out with product advice.
Track your progress on the ROI Dashboard
Effectively measure and report on improvements to team efficiency and performance.
Highlight your revenue contributions
Drive conversions through instant support. Then, track and show the revenue generated by your team.
Monitor automation performance
See how well each automation is doing to simplify trend identification and ongoing improvement.
Turn customer feedback into agent growth
Collect and analyze customer feedback to guide agent training and spot areas for further development.
Unlock insights hidden in customer interactions
POWERED BY
Zowie
We developed a specialized large language model (LLM) to meet the unique needs of ecommerce brands.
Designed for ecommerce
Highly trained
Tailored to your brand
Secure and private
Discover Zowie X2
Integrates with your existing tech stack
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Learn what matters most to your customers
Get the most accurate, tailored recommendations by analyzing interactions across Zowie's all‑in‑one solution.
Convert, support, and retain shoppers by supporting them on the entire customer journey
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Connect customers with agents to handle your most challenging cases.
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Discover why leading brands love Zowie
4.7 out of 5
“We reduced support costs by 38% while generating $3 million in new revenue, thanks to our support team’s conversations. Zowie is a no-brainer.”
– Breanna Moreno, VP of CX at
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