How InPost Cut Phone Calls by 25% Overnight
The simplest way to slash costs and improve agent efficiency
Need a better way to scale your customer support team?
Brands have long viewed phone support as a cornerstone of customer service. But maintaining call centers that keep pace with growth can be costly and impractical. That’s why innovative companies are turning to AI-powered chat as an efficient, cost-effective alternative for delivering personalized, 24/7 support.
And you can too.
Listen to how InPost Italia leveraged chat-first support to transform their operations and provide more effective service their customers love.
Anna Janik and Dariusz Wójcik sit down with Zowie CEO and Co-Founder Maja Schaefer to share:
- What to know when integrating a chat-first solution
- Tips for scaling your customer support operations
- How chat enables a more personalized support experience
Efficient customer service is within reach.
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