Does your customer support suffer during peak season(s)?
Don't let a surge in support tickets compromise your service quality or jeopardize sales.
During this webinar experts from True Classic and Calendars.com will share their secrets for maintaining excellent support during their busiest time of the year. And no, it doesn’t involve adding an army of seasonal agents.
ON-DEMAND WEBINAR
Handle peak season with AI and never miss SLAs
You’ll learn:
Czego się dowiesz?
How to anticipate the volume and type of questions you’ll receive
Best practices for reducing customer service wait times
How to increase revenue while boosting customer experience
Tips for setting, tracking, and delivering on customer service KPIs during peak times
Meet the speakers
Poznaj prelegentów
Maciek Ciołek
CPTO & Co–Founder
Zowie
Tricia Berthet
Contact Center Director
Calendars.com
Jordan Gesky
Customer Experience Manager
True Classic